![]() ![]() ![]() Annual plan subscribers are billed for MTU overages at the end of each monthly cycle. On the Segment annual Team plan, you’re billed at the end of your 14-day trial for the amount of an entire year of service including a specific number of MTUs. You’re billed on this day for each month while you’re on this plan. To upgrade to the next level, please change your plan from the billing details in the main account.On the Segment monthly Team plan, your billing cycle starts the day after your 14-day trial ends. Your current subscription level has exceeded the maximum amount of users allowed for that level. If you wish to change your plan, use the Change Plan button and view the different subscription level options. You will find your current subscription level in your billing details. How do I know the subscription level of my account? Ĭan I have a receipt for my paid invoice?Īnnual payments are invoiced once a year. If you are unable to access your invoice, please contact. Ī copy of your paid invoice may be downloaded or emailed by accessing the billing details from the main account. You will be asked to confirm that you want to delete the invoice.Ī copy of your pending invoice may be downloaded or emailed by accessing the billing details from the main account. Click on the trash can to delete the invoice. To delete an invoice, you will find the invoice listed under the billing details. You may also send additional emails from the paper airplane or pay directly online by credit card. To open the invoice, choose the paper icon and an invoice will automatically be emailed to you. An invoice is created as pending in the billing details. Choose change plan and click on Update from the level of your choice. To request an invoice, go to the billing details under the main account. You may choose the features you would like and it will give you pricing for that level. To view additional plan options, click on Change Plan from the billing details. You may update your account to the level of your choice.Īll plan options are located in the billing details of the main account. You may change plans by accessing the billing details from the main account. You may update your account to the level which includes your requested features. ![]() You may add features by accessing the billing details from the main account. Please contact and provide details about your invoice. My invoice is wrong. How can I get it fixed? Ī copy of your invoice m a y be downloaded or emailed by accessing the billing details from the main account. If you would like information on ACH banking, please contact. You may pay online by credit card or send a check to the address listed on the invoice. For additional billing information changes, please contact are my payment options? Click on the paper airplane button adjacent to the invoice you would like to forward. You may send an invoice to any email address from your billing details. If you are unable to request an invoice, please contact do I change the email for the invoice? We suggest beginning the renewal process by requesting an invoice through the billing details approximately 30 days before you are set to expire. Your subscription renews on your expiration date. ![]() Your subscription expiration date may be found under the billing details inside your IntelliBoard main account. The trial will run for 15 consecutive days. The trial begins on the date you sign up for your account. Want to get known more about your plan and it's managing? Find your Billing Details under the Account Icon!įor specific billing questions, please email us at 1.866.897.3767. ![]()
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